Shipping Policy

Physical orders ship through Shiprocket and its assigned courier partners. Orders normally process within 1–2 business days. Delivery generally takes 3–4 business days after dispatch. Estimates are not guaranteed; business days exclude Sundays and public holidays.

Tracking details

After dispatch, tracking is shared by email, SMS, WhatsApp, or in your account where available. It may take several hours to update after courier collection.

Delivery delays

Weather, holidays, festivals, high volumes, strikes, operational or courier issues, restrictions, and natural events can cause delays. We will assist with tracking but are not responsible for events outside reasonable control.

Incorrect address responsibility

Customers must provide a complete, correct name, mobile number, address, landmark, city, state, and PIN code. We are not responsible for delay, loss, or return caused by wrong/incomplete details or failed attempts. Re-shipping may require an additional charge.

Serviceable PIN codes

Delivery depends on PIN codes supported by Shiprocket’s courier network. If an address becomes unserviceable, we will request an alternative address or cancel and refund the eligible prepaid amount.